Monday, October 31, 2005

MSDN Subscription Transition Update #3

I got another response back from MSDN, and I am not happy:
Hello Dave, Thank you for writing back. I apologize for the inconvenience that you have experienced in accessing the North American Subservices Web site, so you can transition your MSDN subscription. We are aware of this issue and our Production Support team is currently working on a fix. I will inform you as soon as I hear back from them. I know how important it is to you to have this solved immediately. Thank you for bearing with us as we work to resolve your issue. Thank you, -Name removed to protect the innocent- Microsoft Online Customer Service Representative
So in short, your stuff is busted and you don't know when you are going to get it fixed. The transition site has been down since at least Friday (10/28/05) morning, it's crazy they weren't prepared for the deluge of subscribers.